Products Warranty

Doctortools of DAG Srl is liable to the buyer for any defect in the product existing at the time of delivery of the goods and which occurs within 2 years from that moment as long as the problem is reported no later than 2 months from the date on which the buyer has it found.

In the event of a lack of conformity, the buyer has the right alternatively:

  • the restoration of the conformity of the asset
  • or to receive a proportional reduction in the price
  • or upon termination of the contract.

For the purposes of restoring the conformity of the goods, the buyer can choose between repair and replacement, provided that the chosen remedy is not impossible or, compared to the alternative remedy, does not impose disproportionate costs on the seller.

DAG Srl may refuse to bring the goods into conformity if repair and replacement are impossible or if the costs to be incurred for this purpose are disproportionate.

The buyer does not have the right to terminate the contract if the lack of conformity is only minor.

The cost of repairing or replacing the product is borne by DAG Srl.

If it is necessary to remedy the lack of conformity by repairing or replacing the product, the buyer must make them available to the seller who will arrange for collection at his own expense.

The warranty for companies is 1 year.